Accessibility

Crossbasket Castle understands that every customer has different needs and we aim to make our hotel facilities available and accessible to all of our guests equally. In instances where this is not possible, we will endeavour to offer a suitable alternative.

Before you arrive

Reservations and enquiries can be made online, by phone, fax or email. Please ensure that our staff are made aware of any special requests or requirements at the earliest opportunity and we will do our best to help.

When you arrive

Please ask when making your booking and we can let you know the best place to park and access to the property. We will be delighted to collect your luggage from your car and deliver it to your room.

Reception

Our reception staff will be able to advise you about room facilities and access to bedrooms and public areas of the hotel. Please note that with the exception of our Lindsay Tower Suite all bedrooms are accessible by lift and all have walk in showers.

Additional Information

Assistance dogs are welcome and no charge is made. Large print menus can be provided on request.

We have tried to include as much accurate detail as possible in our Accessibility Statement and we welcome your feedback, in order to continuously improve upon the information we give.

If you require any assistance or further information, please phone 01698 829461.